Lili & Co is an online ceramic shop based in Kleinmond, Hermanus, South Africa. We are committed to protecting your privacy and personal information when you visit our website, which is built on WordPress and uses various plugins. This privacy policy explains how we collect, use, share and protect your information, and what rights you have regarding your data.
What information do we collect?
We collect information that you voluntarily provide to us when you place an order, register an account, subscribe to our newsletter, contact us or participate in any surveys or promotions on our website. This information may include your name, email address, phone number, shipping and billing address, payment details and any other information you choose to provide.
We also collect information automatically when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, time spent, referring URL and other statistical data. We use cookies and other tracking technologies to collect this information and to improve your browsing experience and our website performance
How do we use your information?
We use your information for various purposes, such as:
– To process and fulfill your orders and to communicate with you about your orders
– To provide customer service and support
– To send you newsletters, updates, offers and other marketing communications that you have opted in to receive
– To administer and improve our website and its security
– To analyze our website traffic and user behavior
– To comply with our legal obligations and to protect our rights and interests
How do we share your information?
We do not sell or rent your information to third parties for their own marketing purposes. We may share your information with third parties who provide services to us or on our behalf, such as:
– Payment processors who process your payments and prevent fraud
– Shipping companies who deliver your orders
– Email service providers who send our newsletters and other communications
– Analytics providers who help us measure and optimize our website performance
– WordPress plugins that enhance our website functionality
These third parties are bound by contractual obligations to keep your information confidential and secure and to use it only for the purposes for which we disclose it to them.
We may also share your information with law enforcement authorities or other parties if we are required or permitted by law to do so, such as:
– To comply with a subpoena, court order, legal process or other regulatory requirement
– To protect our rights, property or safety or those of our customers or others
– To prevent or investigate fraud, abuse, misuse or unauthorized access
– To enforce our terms of service or other agreements
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable time frame and in accordance with the applicable laws.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration or destruction. We use secure servers, encryption, firewalls and other technical safeguards to store and transmit your information. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information.
How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes for which we collected it, unless otherwise required or permitted by law. We may retain some of your information for longer periods for legal, tax or accounting reasons, or for backup or archival purposes.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our practices or in the applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. We encourage you to review this policy periodically to stay informed about how we collect, use and share your information.
How can you contact us?
If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:
Email: shopliliafrica@gmail
Lili & Co
31 Harbour Road
Kleinmond,
Hermanus,
South Africa.
Email: pottery@lili.africa
Phone: 0796984023
Address: 31 Harbour Road, Kleinmond, Hermanus, Western Cape.
Website created by Rhetorical Designs.
